Certificate IV in Community Pharmacy
Overview
Ready to take the next step in your pharmacy career? This course is designed for experienced pharmacy assistants looking to step into leadership roles. Gain essential skills in leading team effectiveness, managing pharmacy medicines, and ensuring health and safety compliance. Learn to control stock, maintain dispensary inventory, and uphold pharmacy infection control standards. Develop expertise in dispensing prescriptions, delivering outstanding customer service, and managing employee relations. With a strong focus on safety, security, and ethical practice, this course equips you with the knowledge and confidence to excel as a Senior Pharmacy Assistant or Pharmacy Manager.
Training Overview
Course Delivery
This course is delivered in a retail workplace. Our Trainers will support your development of skills and knowledge while you’re undertaking work in a retail workplace. Undertake monthly training workshops via Zoom, complete your 100% paperless course work and build your skills in this vibrant industry. This program is typically delivered through a traineeship pathway, combining paid work and structured training; supporting your success.
Training
Training for this course is completed by:
- Completing our monthly module training workshops via Zoom with your Trainer
- Reviewing and engaging in our Learner Guide that contains detailed readings and videos.
- Completing the practical learning log. This log supports you to practice the required skills in your workplace before undertaking assessment.
- Where this course is completed through a traineeship pathway, minimum working hours will support your skill development.
Assessment
Assessment for this course is completed by:
- The completion of written short answer questions and checklists
- Your workplace supervisor completing a supervisor report confirming you have practiced the skills in the workplace
- Completing a workplace observation via Zoom with your Trainer. During this session, your Trainer will ask you to complete a range of workplace tasks and they’ll be assessing your performance at work.
Online Portal
All course resources are provided in our Axcelerate portal. Our course is 100% paperless providing you with 24/7 access to course content. Students undertaking this course will be able to use a computer and various internet programs without assistance.
Entry Requirements
Entry into this qualification is available for individuals:
- Who are an Australian Citizen, Permanent Resident, New Zealand citizen or eligible visa holder
- Able to read and write in English
- Able to use a computer and internet without assistance
- Have the technical skills and equipment to undertake our programs
- Maintain work in a Pharmacy that has the required facilities and equipment with access to undertake work in the dispensary
- have achieved the Certificate III in Community Pharmacy or have relevant industry employment experience as a community pharmacy assistant in a job role that has involved the application of skills and knowledge described in core units of competency from SIR30116 Certificate III in Community Pharmacy and hold the S2/S3 certification (SIRCIND002) & SIRCDIS001 units
Modules
Modules are the subjects undertaken through the course. A module may contain one or multiple units of competency. The below table outlines the modules included in this course, the units they contain and a summary of the module.
Lead Team Effectiveness
BSBLDR403 Lead team effectiveness
Maintain Health and Safety
HLTWHS003 Maintain work health and safety
Managing Pharmacy Medicines
SIRCCPM001 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines
Control Stock
SIRRINV002 Control Stock
Develop the team
SIRXTAD001 Train others in frontline tasks
SIRXTAD002 Develop the retail frontline
Use Pharmacy Infection Control
SIRCINF001 Use pharmacy practices for infection control
Dispense presciptions
SIRCDIS003 Assist in dispensing prescriptions
SIRCDIS007 Assist in dispensary computer systems and claims
Maintain Dispensary stock
SIRCDIS006 Maintain dispensary stock
Leading Customer Service
SIRXCEG004 Create a customer-centric culture
BSBCUS401 Coordinate implementation of customer service strategies
Employee Relations
SIRXHRM002 Maintain employee relations
Work legally and ethically
CHCLEG001 Work legally and ethically
Nationally Recognised
This course is nationally recognised under the Australian Qualifications Framework.
Key Details
12 months
Download the Course Information Pack
Find everything you need to know about our Certificate IV in Community Pharmacy.
Frequently Asked Questions
STILL HAVE QUESTIONS?
Are these courses Nationally Recognised?
Most of our courses are nationally recognised. Your individual course page will outline if the course is nationally recognised.
Do I need to be employed to undertake these courses with AVA?
Some of our courses have been developed to be undertaken while gaining practical work experience. View individual course information on each course page or connect with our team for more information.
Does the Government subsidise my training in these courses?
In some States and Territories, Governments subsidise training for individuals who meet eligibility criteria. Connect with our team to find out more.
Are there any entry requirements to study with AVA?
Course pages will provide you with detailed information on any entry requirements including any equipment you may need to undertake our programs.
Can these courses be undertaken online?
Our organisation is 100% paperless. Our Go Green initiative supports students to undertake their course from any location within Australia with 24/7 access to course resources.
I’m a Student Visa holder, can I undertake study with AVA?
Student Visa holders undertake nationally recognised training with CRICOS providers. Our team can review your specific visa to determine if you are eligible to undertake training with a domestic provider. Our College cannot accept enrolments from Student Visa holders unless the course is non accredited.