The Australian Retail College (ARC) is committed to protecting the privacy and personal information of all students, clients, and stakeholders in compliance with the Privacy Act 1988 (Cth) and the National Vocational Education and Training Regulator Act 2011 (NVR Act). This Privacy Policy explains how we collect, use, store, and disclose personal information, and your rights regarding your personal data.
1. Collection of Personal Information
ARC collects personal information to fulfill its obligations as a Registered Training Organisation (RTO) and to provide education and training services. Information may include:
- Full name, date of birth, and contact details, demographic (email, phone, address).
- Academic records, identification documents, and training progress reports.
- Information related to traineeship contracts, including employer and employment details.
- Sensitive information, such as health data or disability details, where necessary.
We may collect information directly from students, parents/guardians, employers, Apprentice Connect Providers, or Government agencies.
2. Use of Personal Information
Personal information is used to:
- Deliver and manage education and training services.
- Comply with reporting requirements under the NVR Act.
- Administer traineeships, including liaising with employers and Apprentice Connect Providers.
- Communicate with students, parents/guardians, and stakeholders about training progress.
- Meet obligations to Government agencies, funding bodies, and regulatory authorities.
3. Disclosure of Personal Information
ARC may disclose personal information to the following parties:
Parents or Guardians:
- If a student is under 18 years of age, ARC may share their personal information with their parent or guardian, including details about academic progress, attendance, and training outcomes.
Traineeship Associated Parties:
- If a student is undertaking a registered traineeship, ARC may share their information with parties involved in the traineeship contract, including employers, Apprentice Connect Providers, and training advisors.
Government Agencies:
- ARC is required to share information with a variety of Government agencies, including but not limited to:
- Australian Skills Quality Authority (ASQA).
- State and Territory Training and Education Authorities.
- Department of Education, Skills, and Employment.
- National Centre for Vocational Education Research (NCVER).
- Other funding or regulatory bodies.
Apprentice Connect Providers:
- Information necessary for managing apprenticeship arrangements, ensuring compliance with contracts and training plans.
The College must provide personal information to authorities or agencies when required under Australian law.
4. Data Storage and Security
ARC ensures that personal information is stored securely to prevent unauthorised access, modification, or disclosure. Measures include:
- Password-protected systems and restricted access to sensitive information.
- Encryption of digital records where applicable.
- Reviews of data protection measures to ensure compliance with legal standards.
5. Student Rights
Students have the right to:
- Request access to their personal information held by ARC.
- Request correction of incorrect, outdated, or incomplete information.
- Make a complaint if they believe their personal information has been handled inappropriately.
Complaints can be submitted using our complaints and appeals process.
6. Consent and Special Circumstances
By enrolling with ARC, students consent to the collection, use, and disclosure of their personal information as outlined in this policy.
Under 18 Students:
If you are under 18 years of age, ARC will involve your parent or guardian in relevant communications and decisions related to your education.
This Privacy Policy is reviewed regularly to ensure compliance with relevant legislation. The latest version will always be available on our website or upon request.
Effective Date: 01/07/2024
For further information about this policy, contact our College directly.
