Introduction to Community Pharmacy
Overview
The Introduction to Community Pharmacy course is an ideal starting point for people with no pharmacy experience who want to work in community pharmacy. In about 3 hours of self-paced online learning, it covers what pharmacy employers expect new staff to understand. Topics include the role of community pharmacy, the pharmacy team, medicine schedules, customer service, and privacy and safety responsibilities. The final topic prepares learners to answer common pharmacy interview questions with confidence. This is a non-accredited short course and does not lead to a nationally recognised qualification. It is a practical first step towards accredited training such as our S2/S3 course or a Certificate II or III in Community Pharmacy.
Want to see the full pathway into pharmacy? Read our guide: How to become a pharmacy assistant in Australia.
Training Overview
Course Delivery
This course is completed fully online and at your own pace, with no work placement or workplace supervisor required. It is made up of seven short topics. Each topic includes easy-to-read learning material, key points to remember and practical activities. A short knowledge check at the end lets you confirm your understanding. Students are provided with 60 days access to the portal to complete the course. Typical timeframe for course completion is 2–3 hours.
Training
Training for this course is completed by:
- Working through one interactive online module that covers all seven topics, with easy-to-read content, key points and practical activities.
- Completing multiple choice quizzes to check your understanding as you progress through the course.
Assessment
There is no formal assessment as part of this course. Multiple choice quizzes confirm your understanding throughout the course.
Online Portal
All course resources are provided in our Axcelerate portal. Our course is 100% paperless providing you with 24/7 access to course content. Students undertaking this course will be able to use a computer and various internet programs without assistance.
Entry Requirements
Entry into this qualification is available for individuals:
- Able to read and write in English
- Have the technical skills and equipment to undertake our programs
- Visa requirements do not effect eligibility for this non accredited course
Modules
Introduction to Community Pharmacy
- Understanding Community Pharmacy in Australia
- Pharmacy Team Roles and Scope of Practice
- Medicine Schedules and Product Supply Rules
- Customer Service, Communication, and Referral Frameworks
- Safety, Privacy, and Legal Responsibilities in Pharmacy
- Pharmacy Departments and Professional Services
- Preparing for Your Pharmacy Job: Application and Interview Skills
- Quiz
Nationally Recognised
This course is not nationally recognised under the Australian Qualification Framework. A certificate of completion is issued on successful completion.
Key Details
Maximum 2 months
Download the Course Information Pack
Find everything you need to know about our Introduction to Community Pharmacy.
Frequently Asked Questions
STILL HAVE QUESTIONS?
Are these courses Nationally Recognised?
Most of our courses are nationally recognised. Your individual course page will outline if the course is nationally recognised.
Do I need to be employed to undertake these courses with AVA?
Some of our courses have been developed to be undertaken while gaining practical work experience. View individual course information on each course page or connect with our team for more information.
Does the Government subsidise my training in these courses?
In some States and Territories, Governments subsidise training for individuals who meet eligibility criteria. Connect with our team to find out more.
Are there any entry requirements to study with AVA?
Course pages will provide you with detailed information on any entry requirements including any equipment you may need to undertake our programs.
Can these courses be undertaken online?
Our organisation is 100% paperless. Our Go Green initiative supports students to undertake their course from any location within Australia with 24/7 access to course resources.
I’m a Student Visa holder, can I undertake study with AVA?
Student Visa holders undertake nationally recognised training with CRICOS providers. Our team can review your specific visa to determine if you are eligible to undertake training with a domestic provider. Our College cannot accept enrolments from Student Visa holders unless the course is non accredited.