Certificate II in Community Pharmacy
Overview
Our course opens the door to exciting opportunities in the pharmacy sector. Build your confidence as you learn to interact with customers, support the supply of Pharmacy and Pharmacist Only Medicines, and provide advice on a wide range of products and services. Develop practical skills in infection control, workplace health and safety, and working effectively as part of a pharmacy team. You’ll also gain experience in handling retail stock, organising the store environment, participating in marketing activities, and managing your personal work priorities. Whether you’re just starting out or aiming to grow in the pharmacy industry, this course equips you with the real-world skills needed to thrive in a community pharmacy setting.
Training Overview
Course Delivery
This course is delivered in a Pharmacy workplace. Our Trainers will support your development of skills and knowledge while you’re undertaking work in a retail workplace. Undertake monthly training workshops via Zoom, complete your 100% paperless course work and build your skills in this vibrant industry. This program is typically delivered through a traineeship pathway, combining paid work and structured training; supporting your success.
Training
Training for this course is completed by:
- Completing our monthly module training workshops via Zoom with your Trainer
- Reviewing and engaging in our Learner Guide that contains detailed readings and videos.
- Completing the practical learning log. This log supports you to practice the required skills in your workplace before undertaking assessment.
- Where this course is completed through a traineeship pathway, minimum working hours will support your skill development.
Assessment
Assessment for this course is completed by:
- The completion of written short answer questions and checklists
- Your workplace supervisor completing a supervisor report confirming you have practiced the skills in the workplace
- Completing a workplace observation via Zoom with your Trainer. During this session, your Trainer will ask you to complete a range of workplace tasks and they’ll be assessing your performance at work.
Online Portal
All course resources are provided in our Axcelerate portal. Our course is 100% paperless providing you with 24/7 access to course content. Students undertaking this course will be able to use a computer and various internet programs without assistance.
Entry Requirements
Entry into this qualification is available for individuals:
- Who are an Australian Citizen, Permanent Resident, New Zealand citizen or eligible visa holder
- Able to read and write in English
- Able to use a computer and internet without assistance
- Have the technical skills and equipment to undertake our programs
- Maintain work in a Pharmacy
Modules
Modules are the subjects undertaken through the course. A module may contain one or multiple units of competency. The below table outlines the modules included in this course, the units they contain and a summary of the module.
Serve Pharmacy Customers
SIRCCCS001 Interact with pharmacy customers
Work effectively in pharmacy
SIRCIND001 Work effectively in a community pharmacy
Use Pharmacy Infection Control
SIRCINF001 Use pharmacy practices for infection control
Work Safely in Pharmacy
HLTWHS001 Participate in workplace health and safety
S2/S3
SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
Cleaning
SIRXIND002 Organise and maintain the store environment
Receive Stock
SIRRINV001 Receive and handle retail stock
Sell Products & Services (General)
SIRXSLS001 Sell to the retail customer
SIRXMKT001 Support marketing and promotional activities
SIRXPDK001 Advise on products and servicesWork Effectively
SIRXCOM002 Work effectively in a team
SIRXIND003 Organise personal work requirements
Nationally Recognised
This course is nationally recognised under the Australian Qualifications Framework.
Key Details
12 months
Download the Course Information Pack
Find everything you need to know about our Certificate II in Community Pharmacy.
Frequently Asked Questions
STILL HAVE QUESTIONS?
Are these courses Nationally Recognised?
Most of our courses are nationally recognised. Your individual course page will outline if the course is nationally recognised.
Do I need to be employed to undertake these courses with AVA?
Some of our courses have been developed to be undertaken while gaining practical work experience. View individual course information on each course page or connect with our team for more information.
Does the Government subsidise my training in these courses?
In some States and Territories, Governments subsidise training for individuals who meet eligibility criteria. Connect with our team to find out more.
Are there any entry requirements to study with AVA?
Course pages will provide you with detailed information on any entry requirements including any equipment you may need to undertake our programs.
Can these courses be undertaken online?
Our organisation is 100% paperless. Our Go Green initiative supports students to undertake their course from any location within Australia with 24/7 access to course resources.
I’m a Student Visa holder, can I undertake study with AVA?
Student Visa holders undertake nationally recognised training with CRICOS providers. Our team can review your specific visa to determine if you are eligible to undertake training with a domestic provider. Our College cannot accept enrolments from Student Visa holders unless the course is non accredited.