HLT37121 Certificate III in Hospital or Health Services Pharmacy Support
Overview
If you’re already employed in a hospital pharmacy or beginning a new role, this course has been created to strengthen your skills from day one. Learn how to support pharmacists with medication preparation, stock management, dispensary administration and safe handling of pharmaceutical products. You’ll build knowledge across medical terminology, healthy body systems, infection control and patient support, all while applying your learning directly in your workplace. Designed for hospital pharmacy staff, this qualification helps you become more confident, capable and ready to contribute to high-quality patient care. This course requires the completion of a minimum of 240 hours work in a hospital pharmacy undertaking a range of related workplace activities.
Training Overview
Course Delivery
This course is delivered entirely within a hospital pharmacy environment, allowing you to develop real skills while working in your role. Our Trainers will support you throughout the program with monthly Zoom workshops, ongoing workplace guidance, and fully paperless coursework. The qualification is typically completed through a traineeship pathway, combining paid employment with structured training to support your growth and success in the hospital pharmacy setting.
Training
Training for this course is completed by:
- Completing our monthly module training workshops via Zoom with your Trainer
- Reviewing and engaging in our Learner Guide that contains detailed readings and videos.
- Completion of your workplace training record book
- Completing the practical learning log. This log supports you to practice the required skills in your workplace before undertaking assessment.
- Where this course is completed through a traineeship pathway, minimum working hours will support your skill development.
Assessment
Assessment for this course is completed by:
- The completion of written short answer questions and checklists
- Your workplace supervisor completing a supervisor report confirming you have practiced the skills in the workplace
- Completing a workplace observation in the workplace. During this session, your Trainer will ask you to complete a range of workplace tasks and they’ll be assessing your performance at work.
Online Portal
All course resources are provided in our Axcelerate portal. Our course is 100% paperless providing you with 24/7 access to course content. Students undertaking this course will be able to use a computer and various internet programs without assistance.
Entry Requirements
Entry into this qualification is available for individuals:
- Who are an Australian Citizen, Permanent Resident, New Zealand citizen or eligible visa holder
- Able to read and write in English
- Able to use a computer and internet without assistance
- Have the technical skills and equipment to undertake our programs
- Maintain work in a Hospital Pharmacy as a technician for the duration of the course
Modules
Modules are the subjects undertaken through the course. A module may contain one or multiple units of competency. The below table outlines the modules included in this course, the units they contain and a summary of the module.
Medical Terminology
BSBMED301 Interpret and apply medical terminology appropriately
Confidentiality and Privacy
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
Work Priorities
BSBPEF301 Organise personal work priorities
Working in Health
CHCCOM005 Communicate and work in health or community services
Work with Diversity
CHCDIV001 Work with diverse people
Healthy Body Systems
HLTAAP001 Recognise healthy body systems
Maintain Imprest Stock
HLTPHA010 Maintain pharmaceutical imprest stock
Pack Pharmaceuticals
HLTPHA011 Pack pharmaceutical products
Dispense Medicines
HLTPHA012 Dispense prescriptions and medication orders
Pharmaceutical Stock
HLTPHA013 Order, maintain and distribute pharmaceutical stock
Dispensary Administration
HLTPHA015 Provide assistance in dispensary administration
Provide advice on medicines
HLTPHA021 Apply knowledge of medications used to assist patients in using medications effectively
Work Safely in pharmacy
HLTWHS001 Participate in workplace health and safety
Nationally Recognised
This course is nationally recognised under the Australian Qualifications Framework.
Key Details
12 months
Download the Course Information Pack
Find everything you need to know about our HLT37121 Certificate III in Hospital or Health Services Pharmacy Support.
Frequently Asked Questions
STILL HAVE QUESTIONS?
Are these courses Nationally Recognised?
Most of our courses are nationally recognised. Your individual course page will outline if the course is nationally recognised.
Do I need to be employed to undertake these courses with AVA?
Some of our courses have been developed to be undertaken while gaining practical work experience. View individual course information on each course page or connect with our team for more information.
Does the Government subsidise my training in these courses?
In some States and Territories, Governments subsidise training for individuals who meet eligibility criteria. Connect with our team to find out more.
Are there any entry requirements to study with AVA?
Course pages will provide you with detailed information on any entry requirements including any equipment you may need to undertake our programs.
Can these courses be undertaken online?
Our organisation is 100% paperless. Our Go Green initiative supports students to undertake their course from any location within Australia with 24/7 access to course resources.
I’m a Student Visa holder, can I undertake study with AVA?
Student Visa holders undertake nationally recognised training with CRICOS providers. Our team can review your specific visa to determine if you are eligible to undertake training with a domestic provider. Our College cannot accept enrolments from Student Visa holders unless the course is non accredited.