Certificate III in Community Pharmacy

We offer high-quality courses in Business, Community Pharmacy, Retail, and Leadership & Management.
SIR30116
Community pharmacy trainees gaining hands-on experience at Australian Retail College

Overview

Ready to excel in the fast-paced world of community pharmacy? Our course opens the door to exciting opportunities in the pharmacy sector. Develop essential skills to assist customers with pharmacy products and prescriptions, while learning to work effectively in community pharmacy and maintain workplace safety. You’ll gain expertise in infection control, providing exceptional pharmacy services, and supporting customers with their healthcare needs. Whether you’re just starting out or aiming to advance your career in pharmacy, this course equips you with the practical, in-demand skills needed to succeed in the competitive pharmacy industry.

Training Overview

  • Course Delivery

    This course is delivered in a food business workplace. Our Trainers will support your development of skills and knowledge while you’re undertaking work in a retail workplace. Undertake monthly training workshops via Zoom, complete your 100% paperless course work and build your skills in this vibrant industry. This program is typically delivered through a traineeship pathway, combining paid work and structured training; supporting your success.

  • Training

    Training for this course is completed by:

    • Completing our monthly module training workshops via Zoom with your Trainer
    • Reviewing and engaging in our Learner Guide that contains detailed readings and videos.
    • Completing the practical learning log. This log supports you to practice the required skills in your workplace before undertaking assessment. 
    • Where this course is completed through a traineeship pathway, minimum working hours will support your skill development.
  • Assessment

    Assessment for this course is completed by:

    • The completion of written short answer questions and checklists
    • Your workplace supervisor completing a supervisor report confirming you have practiced the skills in the workplace
    • Completing a workplace observation via Zoom with your Trainer. During this session, your Trainer will ask you to complete a range of workplace tasks and they’ll be assessing your performance at work.
  • Online Portal

    All course resources are provided in our Axcelerate portal. Our course is 100% paperless providing you with 24/7 access to course content. Students undertaking this course will be able to use a computer and various internet programs without assistance.

Entry Requirements

Entry into this qualification is available for individuals:

  • Who are an Australian Citizen, Permanent Resident, New Zealand citizen or eligible visa holder
  • Able to read and write in English
  • Able to use a computer and internet without assistance
  • Who have regular access to a computer/tablet and strong internet connection
  • Maintain work in a Pharmacy that has the required facilities and equipment with access to undertake work in the dispensary

Modules

Modules are the subjects undertaken through the course. A module may contain one or multiple units of competency. The below table outlines the modules included in this course, the units they contain and a summary of the module.

  • Customer Service

    SIRXCEG001 Engage the customer    

    SIRXCEG002 Assist with customer difficulties    

    SIRXCEG003 Build customer relationships and loyalty

  • S2/S3 Module

    SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines

  • Point of Sale

    SIRXSLS002 Follow point-of-sale procedures

  • Visual Merchandise

    SIRRMER001 Produce visual merchandise displays

  • Support Marketing & Promotions

    SIRXMKT001 Support marketing and promotional activities

  • Receive Stock

    SIRRINV001 Receive and handle retail stock

  • Assist Customers with Pharmacy Products Module

    SIRCPPA005 Assist customers with cough and cold relief products    

    SIRCPPA006 Assist customers with skin and anti-fungal products    

    SIRCPPA008 Assist customers with products for gastro-intestinal conditions    

    SIRCPPA009 Assist customers with allergy relief products    

    SIRCPPA010 Assist customers with analgesic and anti-inflammatory products    

    SIRCPPA001 Assist customers with vitamins, minerals and supplements

  • Assist Customers with Prescriptions

    SIRCDIS001 Assist customers with prescriptions

  • Work effectively in Community Pharmacy

    SIRCIND001 Work effectively in a community pharmacy

  • Maintain Infection Control

    SIRCINF001 Use pharmacy practices for infection control

  • Provide Pharmacy Service

    SIRCCCS002 Provide and promote services to pharmacy customers

Nationally Recognised

This course is nationally recognised under the Australian Qualifications Framework.

Key Details

Course Fee:
$342 - $3750
Delivery Mode:
Workplace
Nationally Recognised:
Yes
Course Timeframe:
12 months
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Frequently Asked Questions

STILL HAVE QUESTIONS?

  • Are these courses Nationally Recognised?

    Yes, our courses are Nationally Recognised.

  • Do I need to be employed to undertake these courses with AVA?

    Some of our courses have been developed to be undertaken while gaining practical work experience. View individual course information on each course page or connect with our team for more information?

  • Does the Government subsidise my training in these courses?

    In some States and Territories, Governments subsidise training for individuals who meet eligibility criteria. Connect with our team to find out more.

  • Are there any entry requirements to study with AVA?

    Course pages will provide you with detailed information on any entry requirements including any equipment you may need to undertake our programs.

  • Can these courses be undertaken online?

    Our organisation is 100% paperless. Our Go Green initiative supports students to undertake their course from any location within Australia with 24/7 access to course resources.

  • I’m a Student Visa holder, can I undertake study with AVA?

    Student Visa holders undertake training with CRICOS providers. Our team can review your specific visa to determine if you are eligible to undertake training with a domestic provider. Our College cannot accept enrolments from Student Visa holders

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