Certificate III in Community Pharmacy

Overview
Ready to excel in the fast-paced world of community pharmacy? Our course opens the door to exciting opportunities in the pharmacy sector. Develop essential skills to assist customers with pharmacy products and prescriptions, while learning to work effectively in community pharmacy and maintain workplace safety. You’ll gain expertise in infection control, providing exceptional pharmacy services, and supporting customers with their healthcare needs. Whether you’re just starting out or aiming to advance your career in pharmacy, this course equips you with the practical, in-demand skills needed to succeed in the competitive pharmacy industry.
Training Overview
Course Delivery
This course is delivered in a food business workplace. Our Trainers will support your development of skills and knowledge while you’re undertaking work in a retail workplace. Undertake monthly training workshops via Zoom, complete your 100% paperless course work and build your skills in this vibrant industry. This program is typically delivered through a traineeship pathway, combining paid work and structured training; supporting your success.
Training
Training for this course is completed by:
- Completing our monthly module training workshops via Zoom with your Trainer
- Reviewing and engaging in our Learner Guide that contains detailed readings and videos.
- Completing the practical learning log. This log supports you to practice the required skills in your workplace before undertaking assessment.
- Where this course is completed through a traineeship pathway, minimum working hours will support your skill development.
Assessment
Assessment for this course is completed by:
- The completion of written short answer questions and checklists
- Your workplace supervisor completing a supervisor report confirming you have practiced the skills in the workplace
- Completing a workplace observation via Zoom with your Trainer. During this session, your Trainer will ask you to complete a range of workplace tasks and they’ll be assessing your performance at work.
Online Portal
All course resources are provided in our Axcelerate portal. Our course is 100% paperless providing you with 24/7 access to course content. Students undertaking this course will be able to use a computer and various internet programs without assistance.
Entry Requirements
Entry into this qualification is available for individuals:
- Who are an Australian Citizen, Permanent Resident, New Zealand citizen or eligible visa holder
- Able to read and write in English
- Able to use a computer and internet without assistance
- Who have regular access to a computer/tablet and strong internet connection
- Maintain work in a Pharmacy that has the required facilities and equipment with access to undertake work in the dispensary
Modules
Modules are the subjects undertaken through the course. A module may contain one or multiple units of competency. The below table outlines the modules included in this course, the units they contain and a summary of the module.
Customer Service
SIRXCEG001 Engage the customer
SIRXCEG002 Assist with customer difficulties
SIRXCEG003 Build customer relationships and loyalty
S2/S3 Module
SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
Point of Sale
SIRXSLS002 Follow point-of-sale procedures
Visual Merchandise
SIRRMER001 Produce visual merchandise displays
Support Marketing & Promotions
SIRXMKT001 Support marketing and promotional activities
Receive Stock
SIRRINV001 Receive and handle retail stock
Assist Customers with Pharmacy Products Module
SIRCPPA005 Assist customers with cough and cold relief products
SIRCPPA006 Assist customers with skin and anti-fungal products
SIRCPPA008 Assist customers with products for gastro-intestinal conditions
SIRCPPA009 Assist customers with allergy relief products
SIRCPPA010 Assist customers with analgesic and anti-inflammatory products
SIRCPPA001 Assist customers with vitamins, minerals and supplements
Assist Customers with Prescriptions
SIRCDIS001 Assist customers with prescriptions
Work effectively in Community Pharmacy
SIRCIND001 Work effectively in a community pharmacy
Maintain Infection Control
SIRCINF001 Use pharmacy practices for infection control
Provide Pharmacy Service
SIRCCCS002 Provide and promote services to pharmacy customers
Nationally Recognised
This course is nationally recognised under the Australian Qualifications Framework.
Key Details
12 months
Download the Course Information Pack
Find everything you need to know about our Certificate III in Community Pharmacy.
Frequently Asked Questions
STILL HAVE QUESTIONS?
Are these courses Nationally Recognised?
Yes, our courses are Nationally Recognised.
Do I need to be employed to undertake these courses with AVA?
Some of our courses have been developed to be undertaken while gaining practical work experience. View individual course information on each course page or connect with our team for more information?
Does the Government subsidise my training in these courses?
In some States and Territories, Governments subsidise training for individuals who meet eligibility criteria. Connect with our team to find out more.
Are there any entry requirements to study with AVA?
Course pages will provide you with detailed information on any entry requirements including any equipment you may need to undertake our programs.
Can these courses be undertaken online?
Our organisation is 100% paperless. Our Go Green initiative supports students to undertake their course from any location within Australia with 24/7 access to course resources.
I’m a Student Visa holder, can I undertake study with AVA?
Student Visa holders undertake training with CRICOS providers. Our team can review your specific visa to determine if you are eligible to undertake training with a domestic provider. Our College cannot accept enrolments from Student Visa holders